Privacy Policy for Bikayfak App

1. Introduction

Welcome to Bikayfak, your trusted floral and gift app designed to make your gifting experience delightful and personalized. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using the Bikayfak App, you consent to the practices described herein.

2.

Information We Collect

a.

Information

: To provide you with our services, we collect personal information such as your full name, email address, postal address, phone number, and payment details. This information is necessary for account creation, order processing, and communication.

b. Device Information: We automatically gather information about the device you use to access the App, including device type, operating system, browser type, IP address, and mobile network information. This helps us optimize the App's compatibility and performance across different devices.

c. Usage Information: We collect data about your interactions with the App, including pages visited, products viewed, searches performed, and features used. This data helps us enhance the user experience, tailor recommendations, and improve our services.

3. How We Use Your Information

a. Service Delivery: We use your personal information to process and fulfill your orders, send order status notifications, and facilitate communication between you and recipients of your gifts.

b. Personalization: We analyze your usage patterns and preferences to personalize your experience. This includes recommending products, suggesting gifts for special occasions, and displaying relevant content.

c. Communication: If you opt in, we may send you promotional emails, updates, and marketing communications. You can choose to unsubscribe from these communications at any time.

d. Analytics and Improvements: We use collected data for analytics purposes, including understanding user behavior, identifying trends, and enhancing the App's functionality and user interface.

4. How We Share Your Information

a. Third-Party Partners: We may share your information with trusted third-party service providers who assist us in delivering our services. These partners include payment processors, delivery services, and marketing platforms.

b. Legal Obligations: We may disclose your information as required by applicable laws, regulations, legal processes, or governmental requests.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. Your Choices

a. Account Management: You can access and update your account information through the App's settings. Ensure your information remains accurate and up-to-date.

b. Communication Preferences: You can manage your communication preferences within the App. You have the option to opt out of receiving marketing communications.

c. Cookie Control: You can control cookies and tracking tools through your browser settings. However, disabling cookies may affect certain App features.

6. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no data transmission over the internet is entirely secure.

7. Children's Privacy

The Bikayfak App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have unintentionally collected such information, please contact us for its prompt removal.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and for legal or operational reasons. Substantial changes will be communicated to you, and your continued use of the App indicates your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or your data usage, please contact us at [contact information].

By using the Bikayfak App, you signify your agreement to the terms outlined in this Privacy Policy.